Privacy Policy
At Clepti.com ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clepti.com (the "Site") or use our services (the "Services").
By accessing or using the Site or Services, you consent to the practices described in this policy.
1. Definitions
- Personal Data
- Any information relating to an identified or identifiable natural person.
- Usage Data
- Information collected automatically through the Site or Services, such as IP addresses, browser type, pages visited.
- Cookies
- Small text files placed on your device to help the Site recognize repeat users.
- Processor
- A third party that processes data on our behalf.
2. Data We Collect
2.1 Information You Provide
- Account Registration: name, email address, password, company, job title.
- Profile Information: profile picture, biography, website or social links.
- Transactions: billing address, payment method details (processed by third-party payment processors).
- Support Requests: communications, attachments, technical logs.
2.2 Information Collected Automatically
- Usage Data: IP address, device type, operating system, browser, pages viewed, referral URLs, timestamps.
- Cookies & Tracking: session cookies, persistent cookies, web beacons, and analytics tools (e.g., Google Analytics).
2.3 Third-Party Sources
We may receive Personal Data from third parties, such as social login providers (e.g., Google, GitHub) when you choose to link accounts.
3. How We Use Your Data
- To Provide & Maintain Services: account management, product hosting, API access.
- To Process Transactions: billing, invoicing, refunds.
- To Communicate: send confirmations, updates, newsletters, marketing emails (with opt-out feature).
- To Improve & Personalize: site functionality, user experience, product recommendations.
- To Monitor & Analyze: usage patterns, detect and prevent fraud or abuse.
- To Comply with Legal Obligations: tax, audit, legal compliance.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie settings through your browser; however, disabling cookies may affect functionality.
4.1 Types of Cookies
- Essential Cookies: required for core site functions and security.
- Performance Cookies: collect analytics to optimize performance.
- Functional Cookies: remember preferences and settings.
- Advertising Cookies: deliver relevant ads via third-party networks (opt-out via network-specific tools).
5. Data Sharing & Disclosure
5.1 Service Providers
We share data with trusted third-party vendors to provide the Services, such as hosting, payment processing, analytics, email delivery, and support systems. All processors are contractually obligated to maintain data confidentiality and security.
5.2 Legal Requirements
We may disclose Personal Data if required by law or to protect our rights, safety, or property.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, subject to this Privacy Policy.
5.4 Aggregated & Anonymous Data
We may share aggregated, de-identified data with partners for research or marketing without restriction.
6. International Data Transfers
Your data may be processed in countries outside the EU/EEA. We ensure transfers comply with GDPR through Standard Contractual Clauses or adequacy decisions.
7. Data Security
We implement industry-standard technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. These include encryption (TLS), access controls, and regular security assessments.
8. Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Account data is retained until deletion upon user request plus a retention period of up to one year for compliance and dispute resolution.
9. Your Rights
- Access: Request a copy of your Personal Data.
- Correction: Rectify inaccurate or incomplete data.
- Erasure: Delete Personal Data (subject to legal exceptions).
- Restriction: Limit processing of your data.
- Portability: Receive data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Where processing is based on consent.
To exercise these rights, contact us at support@clepti.com. We may require verification before processing requests.
10. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect Personal Data from minors. If we become aware of such data, we will promptly delete it.
11. California Residents
Under the CCPA, California residents have additional rights regarding their Personal Data.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised version with a new effective date. Continued use after changes constitutes acceptance.
13. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
support@clepti.com